We are Havas Health CX. A group of customer-obsessed creators, strategists, and CX specialists committed to making the world of healthcare a better place.
Scroll on down to learn a little bit more about what we offer.
Inspired by Data
For everything we do, we start with data and discovery to uncover what your customers need and how we can bridge whatever gap is arising.
For everything we do, we start with data and discovery to uncover what your customers need and how we can bridge whatever gap is arising.
Human by Design
Customer. Obsessed. Not just a nice thing to say, we're truly committed making healthcare more human to improve outcomes for all.
Customer. Obsessed. Not just a nice thing to say, we're truly committed making healthcare more human to improve outcomes for all.
Powered by Technology
No matter what solution is required, we have a crew of digital and technological experts on hand to execute flawlessly.
No matter what solution is required, we have a crew of digital and technological experts on hand to execute flawlessly.
What we do
01
Omnichannel Capability
• COE evolution
• Capability roadmap
• Data definition / mapping
• Operating model design
• Omnichannel orchestration
• Personalized data-driven customer experiences
• Content journey mapping
02
Digital Strategy
03
CX Strategy
04
Content Strategy
05
Design Systems
06
Product Design
07
CX Service Design
08
Content Creation
Clients
Our clients work with us because they know we always push for the best possible experience, even when it means pushing them to think differently.
