Customer

obsessed.

Health

focused.

Allow Us to Introduce Ourselves

We are Havas Health CX. A group of customer-obsessed creators, strategists, and CX specialists committed to making the world of healthcare a better place.

Scroll on down to learn a little bit more about what we offer.

Inspired
by Data

For everything we do, we start with data and discovery to uncover what your customers need and how we can bridge whatever gap is arising.
For everything we do, we start with data and discovery to uncover what your customers
need and how we can bridge whatever gap is arising.

Human
by Design

Customer. Obsessed. Not just a nice thing to say, we're truly committed making healthcare more human to improve outcomes for all.
Customer. Obsessed. Not just a nice thing to say, we're truly committed making
healthcare more human to improve outcomes for all.

Powered
by Technology

No matter what solution is required, we have a crew of digital and technological experts on hand to execute flawlessly.
No matter what solution is required, we have a crew of digital and
technological experts on hand to execute flawlessly.

What we do

01

Omnichannel Capability

• COE evolution
• Capability roadmap
• Data definition / mapping
• Operating model design
• Omnichannel orchestration
• Personalized data-driven customer experiences
• Content journey mapping
02

Digital Strategy

03

CX Strategy

04

Content Strategy

05

Design Systems

06

Product Design

07

CX Service Design

08

Content Creation

Clients

Our clients work with us because they know we always push for the best possible experience,
even when it means pushing them to think differently.

Our leadership

The latest

Want to

join our team?

Are you customer obsessed too? Want to push the healthcare industry forward? Come join our team so we can change heatlhcare together.

Strategy

We're always looking for relentlessly curious thinkers who are customer experts to develop incredible digital and omnichannel strategies that improve the healthcare experience for all.
Get in touch

Creative/Design

Come join our team of diverse creators set on fixing experience gaps in health with incredible ideas, design, UX, and tech.
Get in touch

Data/Analytics

Our data and analytics team is at the core of delivering our omnichannel and personalized customer experiences. If you're a data expert with a heart for CX, we'd love to meet you.
Get in touch